The Episcopal Thrift Shop
Amherst, Virginia
The
Episcopal Thrift Shop
has become a fixture in Amherst, notable for its cheerful staff and its
window decorations, as well as the real bargains to be had there.
The people of Ascension and St. Mark's churches can
justifiably be proud of the
accomplishment, but it really needs to be recorded for for the
future. Fortunately, Russ Law, a pivotal figure in establishing
the shop, could be prevailed on to write a history of the effort; his
chronicle, with minor editing, appears below.
The
Episcopal Thrift Shop, by Russell Law
It all began in 1990 or perhaps 1988. Randall Sartin was the
rector of the yoked churches – St. Mark’s in Clifford and Ascension in
Amherst. He suggested from the pulpit and otherwise that some
sort of Thrift Shop should be established which would provide good but
used merchandise at bargain prices to the poor people in our area while
providing a happy alternative to putting serviceable but no longer
needed goods into the landfill. For many months, Mr. Sartin’s
suggestion fell on deaf ears. Probably St. Mark’s entire
congregation recognized that such a shop – if it were to thrive – would
have to be located in the town of Amherst. Therefore, they seemed
to reason, Ascension Church in Amherst should take the lead in this
matter. The minister’s repeated calls continued to go
unanswered. It was clearly a good idea, but just as clearly, it
would never work - Why, it had never been done here! But Sartin
was optimistic.
Perhaps because
retirement was just around the corner, perhaps because of a knee-jerk
reaction that encouraged following a minister’s lead, or just a strange
juxtaposition of the stars, St. Mark’s member Russell Law began to look
at parcels of real estate in Amherst that were for rent. Two or
three places offered adequate space – about 600 square feet; a building
15’ by 40’ was thought to be sufficient. All of these properties
were in want of repair, and the owners seemed uncertain about renting
the spaces. While walking the few streets of Amherst searching
for available space, Russ came upon the large Schewel’s building at the
prominent corner of Main Street and Second Street appeared. Two
quite large display windows were dressed to display Schewel’s furniture
store offerings. But the doors were locked; the interior appeared
dark, as if it were unused. Inquiring at the Schewel’s store, it
was learned that the first floor – except for the windows – was indeed
unused; the second floor was Schewel’s warehouse. Elliot Schewel
was identified as the manager of the property. (Mr. Schewel is a
member of a prominent Lynchburg family and for years represented
Central Virginia well as a State Senator.)
Happily, Russ was
acquainted with Mr. Schewel, and he promptly called upon him. Mr.
Schewel, a generous and philanthropic man, agreed to rent the entire
first floor for the Thrift Shop. There has never been a lease,
just a hand shake and a short letter of agreement. We were given
immediate occupancy of the space, but the payment of the $75/mo rent
was not to begin until the shop opened. The shop was an
ecumenical effort from its birth. Mr. Sartin had sold his idea to
a parishioner, who had then sold it to Mr. Schewel. Now the task
was to convince both congregations on proceeding. The space had been
unused for many years, and it was dirty! Paint was falling off
the walls. The backdrops for the store windows prevented any
light from entering the space. We rented our part of the building
with the understanding that there was no heat and no water, although a
lavatory existed. Nor was there air conditioning – but who
worried about that in January? The space is huge – 5,500 square
feet.
Although many
seriously doubted that the proposed store would succeed, it seemed that
everyone in each church joined in the dirty, messy job of cleaning up,
scraping, and painting. With heroic effort, the back walls for
the show windows were unfastened from the raised floor, and each of
those two walls was carried, intact, 20 feet or so toward the back of
the store. Thus our space was divided into two parts.
Surely the front part would be adequate for our purposes, it was
thought. Mighty was the clean up effort. Martha Brown
distinguished herself in that she almost single-handedly cleaned under
the raised floors of the store window platforms. This required
crawling into the dirty, poorly lit space with who-knew-what sort of
creatures living there. The scraping of the masonry walls
produced great quantities of spider webs and old paint yielded to the
scrapers’ tools. Many participated happily in this dusty
work. Then came painting, done by many. Mary Langstaff –
almost blind – painted with the best of them, and did her full
share. All of this was a large undertaking by a great many
people, enthusiastically working together for a cause that, a few weeks
earlier, was thought by many to have little chance of success.
Seeing the space restored brought the certainty of success to
all.
While this work was
being done, others were endeavoring to get ancient fluorescent lighting
fixtures to work (Oh, Those lights are so high above the floor!)
The existing wiring made little sense and was in disrepair. Under
the leadership of St. Mark’s’ David Townsend as electrician, the lights
were made to work. The new wiring was even better than the old,
and how grand it was to have good light! St. Mark’s’ Frances
Butler unhesitatingly took on the task of cleaning the remarkably rusty
and dirty commode and sink. That done, the water was turned on by
the town and everything worked! It was a happy day when we no
longer had to impose on the restroom facilities of the Courtside
Café whenever one needed to visit a lavatory! (But to this
day, there is no hot water.)
Remarkably, the oil furnace was
brought back to life after its firebox was repaired. Ducting was
added to bring heat to all parts of the store. Air conditioning
was not added until late spring. It should be noted that many
projects – the fixing of the toilet, of the furnace, some of the
electrical work – did not happen by opening day. Ours was an
on-going project.
As the clean-up,
fix-up efforts were well underway, articles appeared in the paper
soliciting donations of clothes, furniture, and useful cast-offs.
Every manner of clothing, bedding and furniture soon started to arrive
at the shop. Even the proverbial kitchen sink came. Iron
pipes were brought in from every corner to become clothes rods, secured
on the building’s antique wooden columns. Racks for clothing were
constructed. Shiny, “store-bought” clothes racks were borrowed or
given to us – especially from Amanda DeColgny’s ‘Smandas, and an
Appomattox store that closed and gave away its fixtures. In no
time at all and before our opening, it became clear that we would have
to use the entire 5,500 square feet. How fortunate that the 600
square foot space was never found! Fortunate too that the Diocese of
Southwestern Virginia lent us $600 in start-up funds to augment the few
dollars offered by both churches. (The loan from the Diocese was
repaid before the end of the first month of operation.) The work
of making the place presentable was performed by a large group of
willing and enthusiastic members from both congregations. When
order was brought about, the job of stocking became the project of the
moment. All of this “stuff” kept appearing- it was as if all of
Amherst County had been saving up for years for our shop.
Donations came from every corner, and so did volunteers. Almost
always it has been that at least one worker has been from another or no
denomination. The time for opening – Feb. 1, 1991 – was fast
approaching. It became clear that generally we needed people to
determine and mark the price of each item for sale, people to stock
that which had been priced, people to operate the cash register, and a
person to serve as treasurer. This latter job was handled for
years by St. Mark’s’ Pat Hudson and at this writing by Ascension’s Ben
Smith. Volunteers were easily found and we were ready to open on
time – Feb. 1, 1991. The evening before the store opened, both
congregations were invited to a respectably lavish finger food dinner
in the Thrift Shop, and to view the work that had been done.
Attendees had the privilege of buying anything in the store for double
its marked price. It was not until 2005 that the store had a week
that grossed so much as in the first week.
Never have we
experienced a shortage of donations. Many customers who came that
first week continue to be regular shoppers. That the shop filled
a need has been made evident by our success. Our management
system was clearly laissez faire. Occasional slowness and
inaccuracies at the cash register were found and corrected, and
customers did not complain when something went amiss and they had a bit
of a wait. If supplies were needed, a volunteer would buy them,
give a receipt for the purchase to the cashier, who would refund the
expense and destroy the receipt. No bookkeeping here!
Customers’ appreciation of the Shop was made clear when Edith Law
placed a big jug by the checkout counter, upon which was printed
“Donations”. Consistent cash donations attest to customer
appreciation of the Shop, and its volunteers and are a confirmation of
the Thrift Shop’s bargain prices.
For many years, the
shop was open only from 9 until 2 on Fridays and Saturdays.
(Recently, Thursday was added and hours were extended until 3
PM.) Many volunteered to work both days – its joyful atmosphere
made it fun to be at the Thrift Shop. Often, donations had to be
picked up and received all though the week. It became clear that
we could afford and we needed a paid person to manage the shop.
Ascension’s Mrs. James (Betty) Huber was an experienced and willing
candidate for the job, and the Thrift Shop was fortunate to have her
happy personality as the shop’s manager for a decade.
(About the worth of
the Thrift Shop to the community, consider this hypothetical
example: Men’s business shirts sell for $1.00 at the Shop.
It costs nothing but a share of the overhead expenses. The shirt
is in excellent condition and would cost at least $9.00 at a regular
store. So, the shirt is worth $9.00 to the buyer, the shirt has
no significant cost to the shop, so there is a profit of $1.00 which
will be given to outreach. The $1.00 sale then has a value, then,
of $10.00. If the shop has $40,000 in sales in a year, the
community gets $400,000 in value. It is no wonder that Thrift
Shop people are so enthusiastic about what they do. What is a
wonder is that it didn’t happen a lot sooner.)
When the shop was
conceived, so were some basic rules of operation. The first
“rule” is that no proceeds go to any specifically Episcopal
endeavor. It was not thought to be fair to church members to be
free from the cost and joy of discipleship that belonged to the
members. It would be poor stewardship to put on the backs of our
customers the tending of our own responsibilities. Thus, all
proceeds go to non-Episcopal oriented outreach. Another rule was
that we would sell only attractive merchandise (no buttons missing, no
broken zippers, and no broken furniture, by way of examples). And
for every customer, we had a free smile. If something should fail
to work or otherwise be unsuitable, the customer would immediately be
credited with the cost of the item.
Every volunteer is
valuable. Some are especially valuable. Betty invited a
group of Special Education students to come and help. They liked
coming and they liked Betty. They could clean the floors and
other such duties as their talents would allow. Betty praised
them but still required them to perform adequately. At the end of
their weekly time with us, Betty would tell each one they could buy
something worth a varying number of dollars for free. They would
gleefully go to fetch something that they had spied earlier. They
were valued helpers and this was another ministry of the Thrift
Shop. Then, there were the home schooled children. Quiet,
efficient, sweet and competent – these are wonderful people. They
are great examples of why colleges seek them as students. These
young people are a great help to our shop. We hope the experience
has been valuable to them. Mrs. John (Suzy) Shimp is the mother
of some of the home schoolers. As some of her children went off
to college, she wanted to try to replace Betty Huber when she left to
move to Bedford County, and she had Thrift Shop experience.
Eventually, her remaining home schooling responsibilities made it
necessary to leave the Thrift Shop. She left her charming mark on
the shop and is missed.
Another member of
Ascension Church was ready for a more comprehensive retailing
opportunity. Alice Muriel Morse had good retailing experience and
wanted to work in the shop. She brought to the operation a new
streamlined approach: for example, every not-brand-new dress shirt is
$1. There is no need to put a price tag on it for the cashier
will know the various standard prices. The new system avoided the
risk of customers changing prices and it drastically reduced the number
of volunteer workers that are needed in the pricing area. Also,
Alice Muriel has arranged that more cash donations are made directly to
individuals in need than to organizations that work to serve those in
need. Originally, the shop proceeds were split equally between
the two churches. The Vestries would dispense the funds.
(Sometimes both churches would fund the same charity.)
Subsequently, a committee of folks from each church would make
preliminary decisions about the spending of the combined Vestries’
funds, giving final authority to the two Vestries. Currently,
when the shop manager learns from a clergy person or from Social
Services of an acute need, she will notify the chairman, who will poll
the committee as to how to handle the request. If a majority
wishes to fill the cash requested, the treasurer is notified and he
draws the requested check. The Vestries then approve of the
action, or give guidelines for future action in like situations.
Not more than 20% of donations may go to those outside the county who
do not serve Amherst County residents. After 14 years, the Thrift
Shop is alive and well. It has been a source of joy for its
volunteers, financial benefit to its customers of perhaps, millions of
dollars. It is a source of pride for every member of each
church. Randall Sartin should be pleased.
September 8, 2005